Return Policy

Pallet Party Return Policy

Last updated 5/23/2018.

Thank you for your purchase. We hope you are happy with your purchase,  however, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please review the information below to find out about our return policy.

Returns

All returns must be postmarked within 30 calendar days of the purchase date. All returned items must be in new, and unused condition, with all original tags and labels attached. The cost of return shipping is the responsibility of the customer.

Return Process

PalletParty.org is dedicated to providing top quality products. If a product is received damaged or defective, please contact us at administration@palletparty.org to troubleshoot a favorable resolution for replacement. If we determine that a return and refund is the best option, you will receive a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the items securely in the original packaging. along with the RMA number and mail your return to the address provided by our customer service representative.